Privacy Policy
Last updated: 20 January 2026
About this policy
This Privacy Policy explains how personal information is handled on the James Square community website. The site is community-run by a resident volunteer and is provided on a non-commercial basis for residents and owners.
Who runs the site
The website is managed by a resident volunteer who acts as the data controller for information collected through the site. This is not a commercial service and does not represent a professional management company or factor.
Information we collect
When you create an account we collect your name, email address, username, property information, resident type, and login credentials. We also collect information you submit through bookings, voting, message board posts, or direct communications. We may record basic technical information such as device, browser, IP address, and time of access for security and audit purposes.
How we use your information
We use personal information to manage accounts, verify resident access, operate bookings and voting, maintain community communications, and keep the website secure. We do not use personal information for advertising or marketing.
Lawful bases for processing
We process personal information based on legitimate interests in running a community service, and on consent where you choose to provide optional information or communications. Some processing is necessary to provide access to the site features you request.
Sharing and disclosures
Personal information is not sold or shared with third parties for marketing. It may be shared with service providers that host or secure the website, and with authorities if required by law or to protect the safety of residents.
Storage and retention
Information is stored using secure systems and is retained only as long as needed for the community purposes described or while your account remains active. You can request deletion of your account, subject to any legal or safety obligations.
Your rights
You have rights under UK GDPR, including access, correction, deletion, restriction, objection, and data portability. You can exercise these rights by contacting the site administrator through the website. You also have the right to complain to the Information Commissioner's Office (ICO).
Cookies and similar technologies
The site uses cookies or similar storage that are necessary to keep you signed in and to protect the security of the service. You can control cookies through your browser settings, but some features may not function without them.
Changes to this policy
We may update this policy to reflect changes to the site or legal requirements. Updates will be posted on this page with a new "Last updated" date.